Last updated: 06 June 2026

Welcome to The Guardians. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect information about you in a variety of ways:

  • Personal Data: Name, email address, phone number, date of birth, and gender that you voluntarily provide when registering or contacting us.
  • Profile Information: Profile photo, mobile number, and other details you add to your account.
  • Booking Data: Details about rooms you enquire about, shortlist, or book.
  • Contact Inquiries: Messages you send through our contact form including subject, phone, and message content.
  • Usage Data: Browser type, IP address, pages visited, time spent on pages, and other diagnostic data collected automatically.

2. How We Use Your Information

We use the information we collect to:

  • Create and manage your account on our platform.
  • Process and manage room bookings and enquiries.
  • Send you booking confirmations and service-related notifications.
  • Respond to your contact form submissions and support requests.
  • Improve our website functionality and user experience.
  • Send promotional emails or offers (only if you have opted in).
  • Comply with applicable legal obligations.

3. Sharing of Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

  • Service Providers: Trusted third parties who assist us in operating our website, such as payment processors or email service providers, under strict confidentiality agreements.
  • Legal Requirements: When required by law, court order, or governmental authority.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

We will never share your personal data with advertisers or third-party marketing companies without your explicit consent.

4. Cookies & Tracking

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us:

  • Keep you logged in between sessions.
  • Remember your preferences and settings.
  • Understand how visitors interact with our website.
  • Improve our services based on usage patterns.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our website may not function properly without cookies.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These include:

  • Encrypted password storage using industry-standard hashing.
  • HTTPS encryption for all data transmitted between your browser and our servers.
  • Restricted access to personal data on a need-to-know basis.
  • Regular security reviews of our systems and practices.

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Your Rights

You have the following rights regarding your personal information:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of your personal data, subject to legal obligations.
  • Opt-out: Unsubscribe from marketing communications at any time.
  • Portability: Request your data in a structured, machine-readable format.

To exercise any of these rights, please contact us at info@theguardianshostel.com.

7. Third-Party Links

Our website may contain links to third-party websites such as Google Maps or social media platforms. We are not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will take steps to delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify you of any significant changes by updating the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please reach out to us:

The Guardians

21/31 J, Mall Road, Next to Morden Bazaar, Delhi, India

info@theguardianshostel.com

+91 70182 88028